On this page, you'll customize the thank you message and the post-survey email sent out to customers. Learn more below.
In this field, enter the message that will appear on the web page after the customer completes the survey. We recommend some kind of thank you note.
In the Email Message field, enter the text that will appear in the body of the email that is automatically sent to customers who have completed a survey.
The text you enter here will be automatically populated into your survey thank you customer email template.
Learn more about this survey thank you email in these related resources:
- Overview: Company and Customer Email Templates for Surveys
- How to Create a New Survey Thank You Email
- Using Conditions with Survey Email Templates
After you've entered your survey confirmation details as described above, click the button for "Save Survey" to complete the process.
Once you've saved your survey, it will appear on your Surveys dashboard, either in the active mode (ready to send to customers) or in the test mode (ready to be tested by your team).
Explore the next steps in these articles: