Welcome to Spectrum Communications Help Center

Our Technology

• Benefits of the LISA Platform vs. WordPress

Our Process

• About Spectrum's Approach

FAQs

• PSAI & LISA Users: What is Single Sign-On (SSO)?
• LISA Users: What is Single Sign-On (SSO)?
• Can We Host Our Own Site Files?
• Why Do Website Speed Tests Say That My Website Is Too Slow?
• Why Should I Transfer Over DNS or Domain Hosting?

Contact Manager

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Reputation Manager

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Past Projects

• Overviews & Guides
• FAQs & Troubleshooting
• How-Tos
• Best Practices

In-Person Leads

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Site Content

• Intro to Site Content
• Offers
• Pages
• FAQs
• Exit Intent
• Media Galleries
• Careers
• Navigation Manager

Blogs

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Notifications

• Overviews & Guides
• How-Tos
• FAQs & Troubleshooting
• Best Practices

Integrations

• Overview & Guides
• FAQs & Troubleshooting
• How-Tos
• Best Practices

SEO

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Phone

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Getting Started

• Getting Started with LISA and PSAI
• Getting Started: Editing Your Website
• Getting Started: Tracking Leads
• Getting Started: Nurturing Leads
• Getting Started: Managing Your Reputation
• Getting Started: Measuring Performance

Editing Your Site

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Tracking Your Leads

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Handling & Nurturing Your Leads

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Managing Your Reputation

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Measuring Performance

• Overviews & Guides
• FAQs & Troubleshooting
• How Tos
• Best Practices

Applying the Tools

• Troubleshooting Links and Resources: Editing Your Site
• Troubleshooting Links and Resources: Tracking Leads
• Troubleshooting Links and Resources: Nurturing Leads
• Troubleshooting Links and Resources: Managing Your Reputation
• Troubleshooting Links and Issues: Measuring Performance

User Handbooks: Helpful Resources by User Role

• Helpful Resources for Administrators
• Helpful Resources for Users (General "User" Role)
• Helpful Resources for Content Managers
• Helpful Resources for Auditors
• Helpful Resources for Representatives

Best Practices

• Partnering with Spectrum for Effective Recruiting

Overviews: User Roles

• Overview of Content Manager Role
• Overview of Representative Role
• Overview: What Are the Different LISA Admin User Roles?

Account How Tos

• How to Set up Rep Access in the LISA Admin
• How to Set the Default Rep
• How to Edit a LISA Admin User's Role
• How to Add a New LISA Admin User