Welcome to Spectrum Communications Help Center
Reviews
- Where Do I Go to Request a Review by SMS?
- Can I Change the Services Listed on the Review Form?
- Can I Display Google Reviews on My Website?
- Can I Choose Which Review Is Featured on Site Pages?
- Can I Change the Review Sites on the Review Text Request Page?
- Can I Change the External Markets Listed on the Review Text Request Page?
- Can I Change the Default Text Message Sent with an SMS Review Request?
- Can I Share My Customer Reviews on Social Media?
- I Changed My Mind. Can I Unpublish or Unarchive a Review?
- Can I Set Our Company Website as the Primary Review Site (for SMS Review Requests)?
- Can I Change the Third-Party Review Site Presented with the External Review Incentive?
- Who Can Manage Reviews in the LISA Admin?
- What Happens When a Customer Submits a Review?
- What Does Archiving a Review Do?
- What Is "Request Additional Feedback"?
- What Types of Review Incentives Can I Offer Customers?
- Can I Collect Additional Feedback After a Negative Review?