Welcome to Spectrum Communications Help Center
How-Tos
Learn how to create and edit email templates and how to set specific routing rules.
- How to Create a Company Email Template [General Instructions]
- How to Customize the Follow Up Email Template
- How to Edit Your Company Email Template for Chat
- How to Create a Customer Email Template [General Instructions]
- How to Get Notified by Email or SMS of an Apex or PSAI Chat Engagement
- How to Reply Directly to Customers from Lead Notification Emails
- How to Send Different Emails Based on Different Lead Sources
- How to Change Lead Notification Settings (SMS and/or Email)
- How to Activate Email Lead Reports
- How to Set or Change Email Recipients for Lead Reports
- How to Customize a Lead Activity Report Email Template
- How to Create a New Reporting Email Template