Yes! You can customize your on-site review thank you page to display different content based on the number of stars in a customer's review. Through the Request Additional Feedback feature, you can collect additional feedback for reviews of any star rating, 1 through 5.
The feedback form would be presented after the customer leaves a review on your website. It will look similar to the form below.
![What_could_we_do_better.png](https://internalservicessa.blob.core.windows.net/helpcenter/images/61462372-f5b7-489b-84a3-1568183525dc.png)
Learn more about the the Request Additional Feedback option, or learn how to set up this automated review flow here. (Links coming soon!)