Yes! You can customize your on-site review thank you page to display different content based on the number of stars in a customer's review. Through the Request Additional Feedback feature, you can collect additional feedback for reviews of any star rating, 1 through 5.
The feedback form would be presented after the customer leaves a review on your website. It will look similar to the form below.
Learn more about the the Request Additional Feedback option, or learn how to set up this automated review flow here. (Links coming soon!)