Within the LISA admin, the Activity feature is a central hub for tracking, reporting, and communicating with leads and customers.

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The Activity is divided into several sub-features, each of which helps you manage your contacts, schedules, team assignments, and more.

Get started with this wide-ranging tool by exploring the linked resources below:

• Explore the many actions you can take with any customer through the Contacts tab, from sending an email to setting an appointment.
• Make sure your team members have the correct access to Activity according to their role in your company.
• Assign contacts to specific reps to help your team stay organized through appointments, follow ups, notes, and sales.
• Learn how to use the Contacts tab and the Activity tab to find information on your leads and customers. (To understand the difference between the two, check out our quick Contacts vs. Activity comparison.)
• Watch leads flow in automatically through your website quote forms, paid media campaigns, and more, or add contacts manually if you'd like to.
• Review warranty claims submitted by customers.
• Import contacts to add to your LISA admin, or export a spreadsheet of contacts for further reporting or use.