If you'd like certain pages of your website to be hidden from the general public, you can choose to place them in your Customer Portal. By doing so, website visitors will only be able to access these gated pages after logging in. Follow the instructions below.
Before completing the following steps, please reach out to your Spectrum Client Manager or submit a support ticket so that we can set the password for your Customer Portal.
1. Go to Pages
After logging into your LISA admin, navigate to Website > Pages. Please note that you must have the Content Manager role to access Pages.
2. Find the Page
Scroll manually or use your browser's Ctrl+F function to find the page you'd like to password-protect. Click the edit icon on the right.
Don't see the right page? Contact your Spectrum Client Manager or fill out a help ticket for assistance.
3. Enable Customer Portal Access
From the Edit Page screen, click on the Features tab. From there, click the toggle to enable Customer Portal Access.
4. Optional: Remove the Page from the Site Map
You'll likely want to remove the password-protected page from your site map. (If you leave it on the site map, then any visitor can click the link. However, users who are not logged in will be automatically redirected to the home page. They will not be able to view the page, but may be confused about the redirect.)
To hide this page from your site map, disable the Include in Site Map toggle as shown below.
5. Double-Check the Page Name (H1)
Before you save, you may want to go back to the Content tab, and double-check the field for Page Name H1.
The text entered into this field is what will appear as the title of the page on the Customer Portal. You can update the text if you'd like a different title to be displayed.
6. Save Your Changes
After marking this page as a Customer Portal page and double-checking the additional settings, click Publish at the top of the Edit Page display to save changes.
That's it! This page has now been password-protected and will only be accessible to logged-in visitors.
Important Note About Accessing Password-Protected Pages
As soon as a page is password-protected, navigating directly to the URL for that page will not work until you have logged into /customer-portal/.
After you have logged in once, your session will be remembered in the same browser, and you can navigate to any password-protected page via its URL. Alternatively, you can click on any page from the Customer Portal, which shows all password-protected pages.