Welcome to Spectrum Communications Help Center
Contacts & Activity
Learn how to utilize the Contacts and Activity dashboards to find leads, send messages, set appointments, and more.
- Overview: Activity Dashboard
- Overview: Contacts Dashboard
- Contacts vs. Activity: Key Differences and Tips for Use
- Tips for Searching and Filtering the Contacts Page
- Tips for Searching and Filtering the Activity Page
- How to View Lead Sourcing for an Individual Contact
- How to Send a Message to Any Contact
- How to Assign a Contact to a Team Member (Representative)
- How to Listen to a Customer Voicemail
- How to Update a Customer's Contact Information
- How to Set an Appointment with a Customer
- Appointments vs. Follow Ups
- How to Create a Follow Up
- How to Archive a Contact
- How to View Previously Sent Messages and Other Customer Interactions
- How to Download a List of Contacts or Activities
- How to Manually Add a New Contact to Your LISA Admin
- Index Is Showing NA on the Contacts Dashboard
- How to Edit a Customer's Contact Information
- How to Customize the Appointment Notification Email
- Can I Change the Email Address Used in Automated Messages?
- Where Can I Update the Data in Dynamic Fields?
- Overview: Dynamic or "Available Fields" in Messages
- Why Is the Phone Number Missing from a Facebook Lead?