Learn how to create and edit email templates and how to set specific routing rules.
- How to Edit Your Company Email Template for Chat
- How to Get Notified by Email or SMS of an Apex or PSAI Chat Engagement
- How to Reply Directly to Customers from Lead Notification Emails
- How to Turn on Browser Notifications for the LISA Admin
- How to Send Different Emails Based on Different Lead Sources
- How to Add or Edit Notification Routing (SMS and/or Email)