On this page, you'll customize the thank you message and the post-survey email sent out to customers. Learn more below.
In this field, enter the message that will appear on the web page after the customer completes the survey. We recommend some kind of thank you note.
In the Email Message field, enter the text that will appear in the body of the email that is automatically sent to customers who have completed a survey.
Learn more about this survey thank you email in these related resources:
- Overview: Customer Email Templates for Surveys - link coming soon!
- How to Customize Your Survey Thank You Email - link coming soon!
- How to Use Conditions to Send Different Survey Thank You Emails - link coming soon!
After you've entered your survey confirmation details as described above, click the button for "Save Survey" to complete the process.
Once you've saved your survey, it will appear on your Surveys dashboard, either in the active mode (ready to send to customers) or in the test mode (ready to be tested by your team).
Explore the next steps in these articles: