The field for "All Markets" under Company Info > Information is where you go to add a new market for customers to review.
The markets you set on this page will be referenced in multiple places throughout your client's LISA platform, including the:
- Review Text Request form
- External review email templates
- On-site review form
Learn more below.
Requesting Reviews by SMS
In the Review Text Request form to request a review by SMS, these markets can appear as "external review markets," as shown below.
Please note that for any market to appear in this dropdown menu, you must take the additional step of adding the market as an external review market—follow steps 2 and 3 in this article.
Requesting External Reviews by Email
When requesting an external review by email in the LISA platform, these markets appear as "markets," as shown below.
Customer-Submitted On-Site Reviews
On the customer-facing review form located on the Reviews page (/reviews/) page, these markets are called "service locations" as shown below.
Whenever you update the markets in Company Info > Information, please keep in mind the various places that these markets will be displayed, as described above.